Porsche 24-Hour Roadside Assistance

What does Porsche 24-Hour Roadside Assistance Cover

Battery Jump Start – In the unfortunate event that your Porsche fails to start, an authorized servicer will be dispatched to “jump start” your vehicle. If it’s still unable to start, you will receive towing service subject to the Emergency Towing guidelines.

Flat Tire Service – Should you find yourself stranded due to a damaged tire, proper towing equipment will be directed to your location. Depending on the unique specifications of your vehicle’s tire or wheel, your vehicle may require transport to the nearest authorized Porsche Center for service.

Not included with the Porsche 24-Hour Roadside Assistance program are costs associated with installing a new tire onto the wheel or the second service call to return a repaired tire to the disabled vehicle.

Emergency Fuel Delivery – If you’ve run out of fuel, Porsche 24-Hour Roadside Assistance will provide enough fuel in order to help you get to the nearest gas station. Both the fuel and delivery service are complimentary.

Lockout Service – Since your Porsche features unique engineering characteristics, attempting to access the vehicle without the key could potentially cause damage. If you’ve locked your keys inside your vehicle, please contact an authorized Porsche Center or Porsche 24-Hour Roadside Assistance to make arrangements for you to obtain your spare key or transport your Porsche to the dealership.

Replacement Keys – If your ignition key has broken, gotten lost, or locked inside the vehicle — replacement keys must be obtained from the nearest authorized Porsche Center. Please note that this process may take up to 48 hours. Additional costs for parts and/or labor to produce replacement keys are not included as part of the Porsche 24-Hour Roadside Assistance program.

Extrication / Winch Service – Assistance will be provided in order to extract your Porsche vehicle from mud, sand, snow, or a ditch. This is based on the assumption that the vehicle is in an area immediately adjacent to a regularly traveled road that can be accessed with standard servicing equipment.

Trip Interruption – If you’re more than 100 miles (US) or 160 kilometers (Canada) from your residence and your Porsche has become disabled as a result of a mechanical failure, you could be eligible for reimbursement of trip interruption expenses. If your vehicle cannot be started or driven without causing damage and the local authorized Porsche Center is not able to repair the problem the same day, you’re covered. Trip interruption coverage provides reimbursement for:

• Meals
• Lodging
• Car Rental
• Alternate Transportation